Our Services

Focal's ship agent experts understand the demands of vessel port calls and the need for swift turnarounds for a variety of vessel types, including tankers, bulk/breakbulk, offshore, LNG/LPG, and container ships. Drawing on our global experience and local expertise, we ensure that ship owners, managers, operators, energy majors, and traders achieve operational efficiency and cost savings through prompt solutions and real-time reporting. We deliver quality, traditional services with care and attention to detail while maintaining a transparent and progressive approach.
Our comprehensive services include port-arrival coordination, such as port clearance documentation, customs clearance, pilotage, tug assistance, berth reservation, and stakeholder notifications. We also provide husbandry services, including crew change assistance, provisions and supplies, medical support and ship spares delivery.
In addition, we manage cargo operations with precision, covering loading and discharging oversight, cargo documentation, and stevedoring services. Bunker coordination and supply are seamlessly handled, including bunker and lubricant supply, waste disposal, hull cleaning, inspections and drydock services.
We also provide operational support, including vessel traffic monitoring, real-time reporting through Focal-i, compliance with HSSE standards, and lay-up services. Post-departure activities are managed efficiently, including departure clearance, final documentation and incident reporting.
At Focal, we are dedicated to delivering services that meet the highest standards of reliability, efficiency, and professionalism.

We provide reliable husbandry services to ensure smooth operations and timely support. Whether handling routine tasks or urgent needs, our team delivers professional and dependable assistance.
Our comprehensive crew services include arranging crew changes with immigration clearance, transportation and accommodation for on-signing and off-signing crew members. We provide medical assistance for appointments or emergencies, manage repatriation for seamless crew returns and ensure timely delivery of mail and courier items. Shore passes and transportation with our own fleet are arranged for crew convenience, while accommodation and hospitality are available as needed. In emergencies, we provide immediate support, including medical evacuations and acting as a liaison for urgent matters.
Focal offers Owners Protecting Agency services to safeguard owners’ interests, ensuring efficient coordination with stakeholders and minimising operational risks. We handle bunkering coordination and supply, ensuring timely delivery of fuel and lubricants. Ship-to-ship transfer operations are managed with precision, prioritising safety and compliance throughout the process.
We also provide secure cash-to-master services, arranging the safe delivery of funds directly to the vessel’s master. This includes currency exchange, bank coordination and proper documentation for transparency and accuracy.
To maintain operational readiness, we supply fresh provisions, ship stores and technical spares. Berth bookings and coordination with port authorities ensure efficient scheduling, while waste removal, tank cleaning and maintenance services uphold safety and compliance.
Focal’s husbandry services cover every aspect of vessel and crew support, delivering professional, seamless assistance at every stage of your ship's port stay.

Our dedicated team ensure the safe and efficient handling of chemical cargoes, adhering to strict safety regulations and industry standards. Focal manages all aspects of port operations, including coordination of loading and discharging operations.

We focus on optimising your dry cargo operations, including the efficient handling of bulk materials such as coal, grain, and ores. Our services include meticulous planning and coordination of loading and discharging operations with local shippers, receivers, terminals, stevedores, and all other stakeholders. Focal also facilitates inspections, secures necessary documentation, and manages logistics to minimise downtime.
To ensure smooth operations, we arrange berth bookings, customs clearance, and port clearance for dry bulk vessels, completing all formalities required for entry and departure. Our team supervises stevedoring activities to ensure efficient and safe cargo handling, minimising spillage or damage during loading and discharging. We also conduct draft surveys to measure cargo weight accurately and oversee hatch cleaning and inspections to prepare holds for the next load.
We provide comprehensive husbandry services, including crew changes, provisioning, and medical assistance. Our team ensures the timely delivery of ship spares and manages essential supplies to keep the vessel operational. Additionally, we handle cash-to-master (CTM) services, ensuring secure and accurate transfers of funds for operational needs.
Bunker fuels are delivered efficiently through our bunker coordination, ensuring fuel and lubricant supplies meet operational demands while adhering to MARPOL regulations. We also provide ship supply services, delivering provisions and spares in a timely manner, and manage waste disposal in line with environmental regulations.
Operational support includes real-time reporting on loading and discharging progress, ensuring stakeholders are kept informed at all times. We handle all cargo documentation, including bills of lading and manifests, while maintaining clear communication with shippers and receivers to address any issues that may arise.
At Focal, we prioritise safety and compliance, conducting hold inspections and ensuring all operations adhere to environmental and regulatory standards. Our team is also equipped to manage hull and tank cleaning services if required, maintaining the vessel’s readiness for subsequent cargoes.

Focal's team is experienced in managing the unique requirements of the energy, offshore, and oil & gas sectors, including support for drilling rigs, supply ships, and accommodation vessels. Our services meet the complex challenges of EPC contracts within the energy sector, adhering to strict safety requirements and ensuring environmental compliance.
We provide full management of port agency services, including berth reservations, port clearance, and customs documentation for vessels and their cargo. Our team facilitates logistical coordination for supply runs to rigs and platforms, anchor handling, towing, and ship-to-ship transfers for crude oil and petroleum products. These services are delivered with a focus on operational efficiency, safety, and compliance with strict industry and environmental standards.
Comprehensive husbandry services include crew handling, crew changes, provisioning, and medical assistance, ensuring personnel are supported effectively. We also manage the timely delivery of ship spares, marine spares, technical supplies, and operational essentials to keep supply ships and accommodation vessels fully operational.
Bunker fuels are delivered efficiently through our bunkering operations, ensuring timely fuel and lubricant delivery. We also handle waste management and tank cleaning in compliance with environmental regulations. In emergencies, Focal provides rapid response and assistance, minimising disruptions to critical operations.
Additionally, we offer CTM (Cash-to-Master) services, ensuring secure financial transfers directly to the vessel’s master for operational needs. Offshore services are also provided, supporting energy operations in remote and offshore locations. Our team ensures that all operations adhere to industry safety, environmental standards, and regulatory compliance.
With a commitment to safety, precision, and environmental stewardship, we deliver tailored solutions to meet the unique demands of these critical industries, allowing you to focus on achieving your goals with confidence.

Leveraging a network of trusted partner agents, Focal offers seamless coordination across multiple ports through our global hub, ensuring efficient and consistent management of your port calls. Our services include appointing approved local agents to oversee operations at each location, acting as a central point for communication and verifying port costs to maintain transparency and control.
We handle secure and timely fund transfers for operational expenses and ensure all port clearance documentation is completed accurately and on time. Our oversight extends to key husbandry services, such as crew changes, provisioning, and medical arrangements, ensuring the smooth operation of your vessels at every stage.
Focal also coordinates and monitors cargo operations, verifying loading, discharging and cargo handling processes to maintain efficiency. Through standardised reporting, we provide consistent updates on vessel performance, expenses, and operations, allowing you to make informed decisions.
Our commitment to regulatory compliance ensures all port activities adhere to local and international shipping standards. Should any discrepancies arise, we work closely with local authorities and agents to resolve issues quickly and effectively.
With Focal managing your port calls, you benefit from reliable, centralised support that ensures consistency and efficiency across all locations.

Focal offers tailored services specifically designed for LNG vessels, addressing the full range of operational requirements with precision and efficiency. Our focus is on ensuring the safe and effective handling of LNG cargo during loading and discharging activities. We coordinate critical tasks such as terminal access, compliance with stringent safety regulations, and assistance with documentation and permits required for LNG operations.,
Our services include detailed pre-arrival coordination, covering port clearance, customs documentation, and seamless berthing arrangements. As part of our port agency services, we oversee ship-to-shore interface operations to ensure efficient cargo transfers while adhering to strict safety and environmental protocols.
Focal provides specialised husbandry services, including crew changes, provisioning, and the timely delivery of ship spares and technical supplies. We manage bunker calls with precision, ensuring fuel and lubricant supplies meet operational demands. For vessels requiring dry dock services, we coordinate maintenance and repair schedules to minimise downtime and maintain vessel readiness.
We also offer support for discharges, contracting reliable vendors and service providers, and ensuring compliance with MARPOL and international environmental standards. Real-time monitoring and reporting keep stakeholders informed of vessel status and cargo activities, providing transparency at every stage.
From port coordination to dry dock arrangements, Focal delivers seamless, compliant, and reliable LNG operations, allowing you to focus on delivering energy to the world.

Focal offers a comprehensive range of logistics services, managing the movement of your goods while ensuring full compliance with all regulatory requirements for import and export. Every step is expertly handled, providing peace of mind and guaranteeing timely, hassle-free operations. Through the integration of cutting-edge technology, reliable transportation strategies, and inland trucking solutions, Focal ensures your supply chain runs smoothly, so your goods reach their destination safely and on time.
Our services include freight forwarding, coordinating both air and sea transport to optimise routes and minimise transit times. We handle customs clearance, ensuring all documentation and processes meet local and international regulations. Our team also manages warehousing and distribution, providing secure storage and efficient delivery solutions tailored to your business needs.
For inland transportation, we provide efficient trucking services, ensuring seamless door-to-door delivery across diverse locations. Whether for bulk cargo, containerised goods,or specialised equipment, our trucking solutions are designed to complement your supply chain with reliability and flexibility.
Focal specialises in managing oversized and project cargo, offering end-to-end solutions for the transportation of heavy or unconventional shipments. For temperature-sensitive goods, we provide refrigerated transport to maintain the integrity of your cargo throughout its journey.
To keep you informed, we offer real-time tracking and reporting, allowing you to monitor the progress of your shipments at every stage. Our commitment to safety and compliance ensures that all goods are handled with the utmost care and that operations adhere to the highest standards.
With Focal’s logistics services, your supply chain is in expert hands, ensuring seamless, efficient and reliable delivery every time.

Focal provides comprehensive marine services tailored to the diverse needs of the offshore and shipping sectors. As owners and operators of our own launches, we ensure fast, reliable transportation of crew, supplies and equipment to offshore vessels, supporting smooth operations with timely deliveries and efficient transfers. Leveraging our wide network of trusted suppliers and operators, we offer extensive shipping and offshore supply services, contributing to improved vessel performance, greater operational efficiency, environmental compliance and time and cost savings.
Our supply boat services and marine product deliveries ensure that you have access to essential supplies and spare parts exactly when you need them. From critical spare parts to urgent provisions, we partner with the industry’s top manufacturers to guarantee the highest standards of quality and reliability, so you can focus on your core operations without disruption.
We also provide customised broking and chartering services for various vessel types and cargoes, delivering cost-effective and efficient solutions tailored to your requirements. Whether for specialised cargo or offshore support, our services are designed to meet the operational demands of different vessel types with precision and dependability.
Focal’s marine services are built to address the unique challenges of the maritime industry, ensuring that your vessels remain operational, compliant and efficient while meeting the highest standards of quality and service.

Expert services tailored for navy vessels are essential in addressing the unique operational needs of military maritime activities including NATO, US DoD and other international navies. and other international naval forces. Our services are meticulously designed to ensure operational efficiency while maintaining strict adherence to security protocols and the highest standards of compliance and professionalism.
We offer comprehensive port call management, handling all aspects of port clearance, customs documentation and berth reservations with precision and discretion. Our coordination ensures seamless communication between naval authorities, port operators and local stakeholders to guarantee smooth and timely operations.
Focal delivers a wide range of husbandry services for navy vessels, including crew changes, provisioning, and medical assistance. We arrange secure delivery of technical supplies and critical spare parts, ensuring vessels remain fully operational during deployments.
For naval operations requiring additional support, we provide broking and chartering services for auxiliary vessels and supply boats. These services are customised to meet specific operational needs, whether for replenishment at sea, personnel transport or logistical support. Fleet replenishment, whether at-sea or in-port, is efficiently coordinated to maintain uninterrupted operations.
We also handle bunker coordination for timely fuel and lubricant delivery, as well as waste disposal and other environmental compliance services. Real-time monitoring and reporting keep naval stakeholders informed, while our repair and maintenance support ensures vessels are mission-ready, with technical teams available for urgent fixes and hull cleaning.
Focal supports naval drills and exercises, providing logistical coordination for equipment, supplies and personnel transport. Emergency readiness is a cornerstone of our services, with rapid response capabilities for urgent deployments and secure medical evacuations when required.
From pre-deployment staging to post-mission logistics, we provide end-to-end support for seamless operations.

With Focal’s expert surveyors and crisis management team ready to respond swiftly to emergencies, you receive accurate assessments across a variety of services.
Our experienced team of surveyors specialises in a wide range of surveys, including on-hire and off-hire surveys, bunker surveys, cargo supervision surveys, and damage surveys. These services provide valuable insights that enable informed decision-making, effective risk management, and compliance with industry standards.
We also offer detailed inspection services on behalf of Protection and Indemnity (P&I) clubs. Our vessel inspections ensure that ships meet all necessary safety and regulatory requirements, reducing the risk of incidents and improving the vessel's overall safety record. These inspections play a crucial role in verifying compliance and maintaining operational integrity.
Focal’s expertise extends to a variety of specialised assessments, including bunker delivery and ROB (remaining onboard) surveys, cargo and non-cargo damage inspections, and container, draft, general cargo, hull, and machinery inspections. Our expert surveyors deliver accurate and detailed evaluations, providing the critical information you need to manage risks effectively, ensure compliance, and maintain operational efficiency.
In emergencies, our crisis management team responds swiftly to provide rapid assessments and actionable insights, helping you address urgent situations with confidence. Whether it's verifying bunker quantities, evaluating cargo condition, or inspecting hull and machinery integrity, Focal’s survey services are tailored to meet the highest standards of accuracy and reliability.
With Focal’s specialised survey and inspection services, you receive the precise information and expert guidance needed to uphold safety, mitigate risks and optimise your vessel's operational performance.
Where to find us
Local Support Backed By Global Reach


> Dubai
(Head Office)
Focal Shipping Services LLC
- 1720 Blue Bay Tower, Business Bay, Dubai, U.A.E
- +9714 554 2284
- Ports Covered : Dubai, Jebel Ali, Port Rashid, Al Hamriya

> Abu Dhabi, UAE
Focal Middle East Marine Services
-
#A5, Musaffah M-43
Abu Dhabi, UAE
- +971 2 309 1535
- +971 54 706 8243
- Ports Covered : Delma Port, Ali Sila Port, Al Mirfa Port, Shahama Port

> Fujairah, UAE
Focal Shipping Services LLC
-
Office No. 10, 1st Floor Galaxy Building
Fujairah Port, P.O. Box 9897
Fujairah, UAE
- +971 9 222 1213
- +971 56 545 7996
- Ports Covered : Port of Fujairah

> Sharjah, UAE
Focal Shipping Services LLC
-
Al Qulaya (behind al Sharq Street)
Shop No. 2, Sharjah, UAE
- +971 4 554 2284
- Ports Covered : Port Khalid, Port Khorfakkan, Hamriyah Port

> Ras Al Khaimah, UAE
Focal Shipping Services LLC
-
Office 10A, Ground Floor, Agency Building
Inside Mina Saqr Port, Ras Al Khaimah, UAE
- +971 54 791 8757
- Ports Covered : Ras Al Khaimah, Al Jeer, Saqr, Al Jazeera

> Abu Dhabi, UAE
Focal Middle East Marine Services
-
#A5, Musaffah M-43
Abu Dhabi, UAE
- +971 2 309 1535
- +971 54 706 8243

> Fujairah, UAE
Focal Shipping Services LLC
-
Office No. 10, 1st Floor Galaxy Building
Fujairah Port, P.O. Box 9897
Fujairah, UAE
- +971 9 222 1213
- +971 56 545 7996

> Sharjah, UAE
Focal Shipping Services LLC
- Al Qulaya (behind al Sharq Street) Shop No. 2, Sharjah, UAE
- +971 4 554 2284

> Ras Al Khaimah, UAE
Focal Shipping Services LLC
- Office 10A, Ground Floor, Agency Building Inside Mina Saqr Port, Ras Al Khaimah, UAE
- +971 54 791 8757

> USA
Focal Shipping Services LLC
-
1322 Space Park Drive, Suite A171., Houston – Texas 77058
United States of America
- +1 281 957 7181
- Ports Covered : Houston, Galveston, Beaumont, Lake Charles, Corpus Christi, New Orleans

> Singapore
Focal Shipping Services Pte Ltd
- 133 Cecil Street, #11-01 Keck Seng Tower, Singapore 069535
- +65 6224 1662
- +65 9736 9686
- Ports Covered : Singapore

> Türkiye
Focal Gemi Acentalağı A.Ş
-
Fatih Sultan Mehmet Mah. Poligon Cad.
Buyaka 2 Sitesi 2 Blok No: 8b Ic Kapi No:70 Umraniye
Istanbul, Türkiye
- +90 216 759 4114
- +90 216 759 4115
- Ports Covered : Bosphorus (Turkish Straits), Dardanelles (Turkish Straits)

> Belgium
Dynamic Port Agencies BVBA
- Straatsburgdok-Noordkaai 3 (First Floor) 2030, Antwerp, Belgium
- +32 3 646 01 76 (24/7)
- Ports Covered : Antwerp, Zeebrugge

> The Netherlands
Dynamic Port Agencies BV
- Buitendijk 21 3143 LV Maassluis (Port of Rotterdam)
- +31 10 415 6518 (24/7)
- Ports Covered : Amsterdam, Rotterdam

> The Netherlands
Dynamic Port Agencies BV
- Buitendijk 21 3143 LV Maassluis (Port of Rotterdam)
- +31 10 4156518 (24/7)
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