who we are

Professional Solutions
With A Personal Touch

We understand that your business relies on innovative solutions and attention to detail. With every service we provide, we are committed to delivering outstanding results time and again. This is why Focal focus on offering tailored solutions through reliable and efficient services, while upholding a strong commitment to integrity, confidentiality and personalised solutions.

What makes us different

Our Purpose
And Objectives

Vision

To be the highest quality ships agent in ports of significant volume delivering safe, quality, reliable and transparent operational excellency.

Mission

Provide world-class quality, trusted and transparent services to meet our customers’ evolving needs and consistently exceed expectations to ensure long-term benefits for all stakeholders.

PEOPLE FIRST

Setting The Standard

Focal is committed to a customer-focused, people-centered approach, making us a dependable partner you can trust. We prioritise building strong relationships and fostering open communication, actively listening to your needs and feedback. Our team embraces adaptability, welcoming new ideas and innovative solutions to continuously improve our services.

Focal Family

At Focal, we prioritise the well-being and satisfaction of our customers, employees and stakeholders. By cultivating a positive environment that encourages collaboration, we create a foundation for strong relationships that strengthen our internal culture and benefit our customers. Our commitment to teamwork and mutual respect enables us to deliver exceptional service and innovative solutions.

Transparency
and Loyalty

We believe in open communication and honesty to build long-lasting relationships with all stakeholders. Focal’s commitment extends to upholding the highest standards of compliance and ethics by ensuring our operations meet regulatory requirements and align with ethical principles. By doing so, we strengthen the trust we share with our team, customers and partners.

Operational Excellence

We drive excellence by continuously refining our processes to deliver dependable and efficient solutions. By optimising every aspect of our operations, we ensure consistency and precision in every task. Our focus on continuous improvement and adherence to best practices enables us to consistently meet the highest industry standards, delivering reliable outcomes that boost performance, reduce costs and create value for our clients worldwide.

Progressive Strategies

Embracing innovation, we constantly pursue new solutions that drive progress and sustainable growth. Our approach is centered on positivity, a people-first mindset and balancing digitisation with traditional shipping values. By retaining and educating others on these principles, we build a strong foundation for long-term success and adaptability in a rapidly evolving industry.

Valued Partnerships

Building lasting partnerships is key to Focal's approach, focusing on trust, collaboration and shared success. By keeping communication open and understanding each of our client’s needs, we ensure that every relationship benefits both sides. We see our clients and stakeholders as long-term partners, working together toward common goals and growing together.

HIGH STANDARDS

Compliance And Safety

Compliance Policy

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Compliance Policy

Adhering to global, regional and local compliance requirements is crucial for both your business and ours. Focal are committed to upholding the highest standards of corporate integrity and accountability in everything we do.

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Ethics Policy

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Ethics Policy

At the core of Focal's operations is a commitment to ethics and integrity. We ensure that our dedication to ethical conduct crosses borders, promoting transparency, honesty and fairness in every decision.

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Health and Safety Policy

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Health and Safety Policy

Health and safety are our top priorities. Focal ensures all team members are well-prepared to handle any situation by promoting safety awareness and accountability at every level. Through proactive risk prevention and maintaining the highest standards, we protect the health and safety of everyone involved.

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Sustainability Policy

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Sustainability Policy

We integrate practical solutions and continuous improvements to minimise our environmental impact. By regularly assessing and updating our strategies, we strive to stay ahead of industry standards and contribute to a greener future for shipping.

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Where to find us

Local Support Backed By Global Reach

Located in countries and ports of significant volume

>  Dubai
(Head Office)

Focal Shipping Services LLC

>   Abu Dhabi, UAE

Focal Middle East Marine Services

>   Fujairah, UAE

Focal Shipping Services LLC

>   Sharjah, UAE

Focal Shipping Services LLC

>  Ras Al Khaimah, UAE

Focal Shipping Services LLC

>   Abu Dhabi, UAE

Focal Middle East Marine Services

>   Fujairah, UAE

Focal Shipping Services LLC

>   Sharjah, UAE

Focal Shipping Services LLC

>  Ras Al Khaimah, UAE

Focal Shipping Services LLC

>  USA

Focal Shipping Services LLC

>  Singapore

Focal Shipping Services Pte Ltd

>   Türkiye

Focal Gemi Acentalağı A.Ş

>   Belgium

Dynamic Port Agencies BVBA

>   The Netherlands

Dynamic Port Agencies BV

>   The Netherlands

Dynamic Port Agencies BV

WANT TO KNOW MORE?

Download our
brochure

We understand the complexities of global shipping and logistics, which is why we take a hands-on approach to ensure that every aspect of your operation runs smoothly. From comprehensive ship agency support and logistics solutions to tailored marine and survey services, Focal is dedicated to meeting your needs with expert, trusted and transparent services.

SERVICE EXCELLENCE

Upholding High Standards

Focal is dedicated to improving our services quality and standards. Our achievements are acknowledged through accreditations from leading industry organisations.

want to work with us?

Discover Available
Careers

Focal is always on the lookout for the right candidates to join our highly motivated and professional team. We believe that our success is deeply rooted in the quality and dedication of our employees. Join us, and be a part of a dynamic organisation that prioritises the well-being and development of its workforce.

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